At Royal Pools, we are committed to protecting your personal information and respecting your privacy. This Privacy Statement explains how we collect, use, store, and safeguard your data when you visit our website or engage with us online.
- Information We Collect
We may collect and process the following types of personal information:
- Your name and contact details (such as email address and phone number)
- Information you provide via contact forms or email
- Website usage data through cookies and analytics tools
- How We Use Your Information
We only use your personal data to:
- Respond to your enquiries and provide customer support
- Process service requests and bookings
- Improve our website and customer experience
- Send occasional updates or promotions (only if you’ve opted in)
- Data Sharing
We do not sell, rent, or trade your personal data. We may share your information with trusted service providers (such as website hosting or marketing platforms) only to the extent necessary to deliver our services. These parties are bound by strict confidentiality agreements.
- Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage statistics. You can disable cookies in your browser settings at any time.
- Data Security
We take all reasonable steps to protect your personal data from loss, misuse, or unauthorised access, including secure servers and encrypted communications where applicable.
- Your Rights
You have the right to:
- Access or correct your personal information
- Request that we delete your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at: info@royalpools.co.za
- Changes to This Policy
We may update this Privacy Statement from time to time. Any changes will be posted on this page.
Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us improve functionality, enhance your browsing experience, and collect basic analytics data.
How We Use Cookies
We use cookies to:
- Ensure our website functions correctly
- Understand how visitors interact with our site (via tools like Google Analytics)
- Remember your preferences for future visits
We do not use cookies to collect sensitive personal information or share data with third parties for advertising purposes.
Managing Cookies
You can manage or disable cookies in your browser settings at any time. However, doing so may affect the functionality of parts of our site.
Website Terms of Use
By using this website, you agree to the following terms:
- All content is the property of Royal Pools and may not be copied or reproduced without permission.
- You may use this website for personal, non-commercial purposes only.
- We make every effort to ensure accuracy, but we do not guarantee that all content is free from errors or omissions.
- We are not liable for any damages arising from the use of this site or any linked external sites.